Luxury hotels with exclusive benefits

MO Luxe is based on so-called Preferred Partner Programs. These are programs that are only accessible to selected travel agencies. When booking through programs such as Hyatt Privé, Hilton for Luxury, Marriott Luminous, Marriott Stars, or Shangri-La Luxury Circle, you receive valuable benefits with every stay – from daily complimentary breakfast for two people, to room upgrades, early check-in & late check-out, up to USD 100 in hotel credit or even free nights – all regardless of whether you hold status with the respective hotel program or have ever stayed at one of the chain’s hotels. In addition, the booked rates are almost always flexible and can be canceled free of charge. No deposit is required, and payment is made at check-out at the hotel.

When booking a hotel through MO Luxe, you enjoy VIP guest status at the hotel. The MO Luxe benefits vary from hotel to hotel but almost always include daily complimentary breakfast for two people per room, early check-in and late check-out, as well as a room upgrade subject to availability. In many hotels, there are also additional attractive benefits (for example, USD 100 in hotel credit per stay). By the way: there is no surcharge for a MO Luxe hotel booking; the price always corresponds to the hotel’s flexible rate.

As a general rule: we have no influence over the room price. All offered benefit rates correspond to the so-called “Best Available Rate” for the respective period (also called “Flexible Rate,” “Best Flexible Rate,” or “Standard Rate”), as can also be found on the hotel’s website. In addition, MO Luxe sometimes offers reduced special rates, such as free nights for longer stays or a percentage discount. However, the displayed total price generally already includes the offered discounts.

Please note that special promotional rates on the hotel’s website may be cheaper than the Best Available Rate. In return, these usually require a deposit and come with strict cancellation fees. Member Rates, special offers (e.g., Dream Away at Hilton, Marriott Escapes, etc.), or other packages such as rates with half board cannot be combined with the benefits of MO Luxe.

MO Luxe offers a selection of more than 4,500 partner hotels worldwide. This includes hotels from all major hotel chains as well as numerous independent hotels. Participating hotels can be viewed through our hotel search tool.

A hotel booking through MO Luxe is currently possible in two ways. On one hand, you have the option to book all hotels yourself online via our hotel search tool. Of course, we are also happy to provide personal advice for your travel wishes and handle more complex bookings for you. We strive to process last-minute requests and bookings in the evenings and on weekends as well.

While you have the option to book all hotels yourself online via our hotel search tool, you can of course also receive personal advice from us. If you have any questions or uncertainties regarding the offered rates, please feel free to contact us. We strive to process last-minute requests and bookings in the evenings and on weekends as well.

The vast majority of hotel bookings through MO Luxe can be canceled free of charge up to 24 or 48 hours before arrival. Only a credit card is required to guarantee the booking. The credit card will not be charged before the cancellation deadline expires. Payment and the charge to the credit card are made personally at check-out at the hotel. In exceptional cases, such as on highly demanded dates or in selected cities, hotels may require a deposit. Rates that require a deposit in the form of a credit card charge at the time of booking are clearly marked.

The room upgrade is generally granted subject to availability and, in most cases, is assigned on-site at check-in. The likelihood of receiving an upgrade therefore also depends on the booking situation at the time of check-in. The same applies, by the way, to early check-in and late check-out.

If hotel credit is included as a benefit, it is usually automatically deducted at check-out from applicable charges (e.g., expenses at the restaurant, bar, or spa) on the final bill. The credit is granted once per stay and cannot be transferred to another stay. Any remaining credit will expire and cannot be paid out. Some hotels restrict the use of the credit; for example, it may not be usable if the restaurant or spa is operated by a third party.

Access to Preferred Partner Program rates is granted only to a few selected travel agencies or qualified individuals who must meet certain conditions to be accepted as cooperation partners. We cooperate with Cube:Travel GmbH from Berlin to enable you to book these rates. Therefore, if you want to book your hotel online yourself, prior registration is required. Alternatively, you can book through one of our advisors without registration. Please send us an email.

The use of MO Luxe is free of charge. Furthermore, the booking is not more expensive than booking directly with the hotel. Since it is the hotel’s Best Available Rate (also called Flexible Rate or Standard Rate), which the hotel publishes on its own website, the price is the same. With a MO Luxe booking, you receive the benefits free of charge.

Please note that special promotional rates on the hotel’s website may be cheaper than the Best Available Rate. In return, these usually require a deposit and come with strict cancellation fees.

First of all, it should be emphasized that neither the MO Luxe team nor our partner travel agency, Cube:Travel GmbH, will charge your credit card. It is solely the booked hotel that requires the credit card details to guarantee the booking. Your credit card will not be charged at that time. Since hotel bookings are generally for cancellable rates, you pay for your stay only on-site at the hotel. Only then will the credit card be charged.

Payment is made directly at the hotel upon check-out. The credit card is required at the time of booking solely to guarantee the reservation. The few exceptions include certain resorts in the USA, the Caribbean, or the Indian Ocean.

Yes! If you already hold status in a hotel program, you can combine your status benefits with the MO Luxe benefits and at the same time earn valuable points and nights in the loyalty program with your stay, which will help you achieve the next status level. If benefits overlap, you will receive the higher-value benefit.

Depending on the program and the hotel brand, the minimum stay is usually 1 or 2 nights.

The short answer is: No. Most hotels consider intentionally splitting a stay into multiple bookings (even under different names) as deception and will refuse to grant at least the benefits for the second stay. There must be at least one day between the first and second stay at the same hotel.